Shipping policy

Spark Drinks Ltd

Shipping Policy

Last updated: August 2026
Registered in England and Wales

Summary: We ship to UK addresses only. Standard orders are dispatched within [1-2] business days and arrive within [3-5] business days. Free delivery is available on orders over 50 pounds.

1. UK Shipping Only
We currently ship to addresses within the United Kingdom only. We do not currently offer international shipping.
(Update this section if you do ship internationally.)

2. Shipping Costs
Shipping costs are calculated automatically at checkout based on the weight of your order and your delivery destination. The exact cost will be displayed before you complete your purchase.

Free UK delivery is available on orders over £50.

3. Dispatch Times
Orders are typically processed and dispatched within [1-2] business days of being placed. You will receive a confirmation email with tracking information once your order has shipped.

4. Delivery Times
Once dispatched, orders typically arrive within [3-5] business days, depending on your location and the courier service used. Please note that delivery times are estimates and not guaranteed, and may be affected by factors outside our control (e.g. courier delays, adverse weather, public holidays).

5. Order Tracking
A tracking link will be provided via email once your order has been dispatched, allowing you to monitor your delivery status.

6. Incorrect Delivery Details
Please ensure your delivery address is correct at checkout. We are not responsible for orders delayed or lost due to incorrect address information provided by the customer. If you notice an error after placing your order, please contact us as soon as possible at Hello@sparkltd.co.uk so we can attempt to correct it before dispatch.

7. Lost or Delayed Parcels
If your order has not arrived within the expected timeframe, please contact us at Hello@sparkltd.co.uk with your order number and we will investigate with the courier on your behalf.

8. Multiple Items
If you order multiple items, they may be shipped separately depending on stock availability. You will be notified if this is the case.

9. Contact Us
If you have any questions about your delivery or need help with an order, please get in touch:

Email: Hello@sparkltd.co.uk
Website: sparkdrink.co.uk
Response time: Within [1-2] business days